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  • Writer's picturealena yadis

A Complete Guide to Properly Resolve QuickBooks Error 12007

Updated: Mar 6, 2023

QuickBooks can be considered as one of the most recognized accounting application among small and mid-sized business owners around the world. This all is because of its amazing accounting features that no other application offers like full service payroll. As we all know that no application is free from errors and the same is true for QuickBooks as well. QuickBooks also encounters several errors if not installed or configured properly. One such error that appears because of incorrect internet connection set up is QuickBooks Error 12007. This is an update error and can appear because of several other reasons as well. In this article we are going to discuss all the reasons that causes the application to show QuickBooks Update Error 12007 and quick troubleshooting solutions to resolve the error in the shortest time possible.


Are you getting error code 12007 Unable to Connect to Internet? If Yes, then keep reading the article until the end for detailed troubleshooting info

Reasons that Trigger QuickBooks Error Message 12007


Several reasons accounts for getting error message 12007 in QuickBooks Desktop while updating payroll. Down-below we have listed down all of them for you so that you can recognize the reason in your case and can troubleshoot the error in the shortest time possible.

  1. Incorrect Windows Defender Firewall and antivirus settings is one of the reasons that trigger error 12007 in QuickBooks.

  2. Incomplete or corrupt installation of QuickBooks Desktop is also a reasons that can cause update errors in the application.

  3. Errors in the configuration of Internet Explorer can also cause issues while installing the payroll updates in QuickBooks Desktop.

Read more :- QuickBooks error 1321


Solutions to Fix QuickBooks Premier Error 12007


The following solutions are intended to resolve Windows firewall configuration issues and installation errors in QuickBooks. Follow the steps mentioned below in the given sequence.


Solution 1: Add QuickBooks to the Firewall’s Exception List

  1. Open your Windows Defender Firewall or the settings of the third-party security app that you have installed on your Windows computer.

  2. Go to the firewall rules and add QuickBooks to the program exception list.

  3. Also make sure to add the program to the incoming and outgoing ports of the application.

  4. Once the program is not blocked by your antivirus and firewall, try running the update once again.


If the QuickBooks Pro Error 12007 is still not resolved, then follow the next troubleshooting solution for resolution.


Solution 2: Set Internet Explorer as your Default Internet Browser

  1. Open Internet Explorer and click the Settings icon that looks like a gear at the top-right of the window.

  2. Under the Programs tab select set as default option.

  3. Once Internet Explorer is set as your default browser on your system, try running the payroll updates once again.


Hopefully, following the instructions listed above will help you resolve QuickBooks Error 12007. In case, if the error is still appearing while running the payroll updates, then get in touch with the troubleshooting experts by dialing (800)-417-5147.


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