QuickBooks has stopped working | What is it and How to fix it?

QuickBooks generates multiple errors which are difficult to resolve. Sometimes these errors come with code and sometimes comes with a message. One such error message is “ QuickBooks has stopped working”. This error appears when the company name is too big. In this blog, we will explain to you the methods to resolve this error. Stick to the blog until the end for the best result.

We also understand that these errors are technical, and users don’t want to indulge in complicated troubleshooting steps. In that case, you can talk to our QuickBooks customer support executive for help. Dial our toll-free number (800)-417-5147 and resolve this error on-call.

Reasons behind “QuickBooks has stopped working error” error

Many users often wonder why QuickBooks not responding when opening company file appears. Here we have listed some of the main reasons behind this.

It occurs when the given company name is too big, so the QuickBooks does not respond, and hence QuickBooks has stopped working.

• Disintegrated or Corrupted QBWUSER.INI file.

• When there is a damaged hard drive.

• If the program files are corrupted.

• When QB Desktop stops functioning appropriately.

• When there is damaged Windows OS.

Read more :- QuickBooks error 1402

Symptoms of “QuickBooks stopped working”

If you encounter the following symptoms on your QB software after the crash then immediately resolve it as your computer might be at risk.

• The system shuts down.

• QB stops working.

• Device frequently freezes and doesn’t respond to input commands.

• QB does not open.

How to resolve QuickBooks has stopped working?

Using QB system repair tool

• Download QB repair tool.

• Save the file in a local folder.

• Close all the existing open program and then install this tool.

• It will take approx 20 minutes for running a scan in the whole device.

• Restart the computer, after the tool has repaired the program.

Restarting the device and turning off the anti-virus program for a short period.

• Restart the device.

• If the error still appears, then turn off the anti-virus program.

• Contact the IT department and get the procedure of temporarily turning off the anti-virus.

By assigning a different name to the INI file.

Renaming the QBWUSER.INI file deletes the rundown of your previously opened organization documents so manually re-open your organization files.

Change the name of the Entitlement DataStore.ecml file.

If by following the above steps, the program starts again, try opening a test company file.

Re-installing with the help of clean install tool

The user can re-installation using QB clean install and fix QuickBooks not loading after update issue.

Conclusion

This brings us to the end of this blog. Hopefully, you have understood the steps to resolve the error “QuickBooks has stopped working”. In case you get stuck while executing these steps, call our QB customer support executive at our toll-free number (800)-417-5147.

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